Shipping Policy

SHIPPING POLICY

Deliveries, Tracking & Fees

United Kingdom & EU Shipping Information

POLICY AND INFORMATION

 

UNITED KINGDOM SHIPPING

We ship all orders via Royal Mail we use either the signed-for or tracked service.

We have a 1-2 business day handling time on processing and shipping all orders, excluding weekends and public holidays (unless otherwise stated).

While we do our best to ensure all deliveries are dispatched within the allocated time period, in the event that order volume is higher than usual, the 1-2 business day processing time may be extended.

EU SHIPPING

We have a 1-2 business day handling time on processing and shipping all orders to the EU, excluding weekends and public holidays (unless otherwise stated).

We ship with Royal Mail or DHL fast and with reliable shipping services.

Shipping time to countries in the EU may be delayed due to customs checks.

Please note: You may encounter a customs or duty fee when receiving your order if you are located outside of the UK. This is not in the control of MUSHROOM-ME and this fee will be dependent on your country.

IF YOU HAVE AN ISSUE WITH YOUR ORDER 

Please contact us, so that we can resolve any issues with your order. We will be in contact with you within 24 hours. 

All orders are tracked.

1-2 Days Handling
We have a 1-2 business day handling time on processing and shipping all orders, excluding weekends and public holidays (unless otherwise stated).

Monday – Friday Shipping 

All orders are shipped from Monday – Friday. If you order Friday after 2 pm or over the weekend your order will be shipped Monday.

SHIPPING COSTS 

Orders shipped within the UK

1st Class – £3.99

2nd Class –  £2.99

Orders shipped to countries within the EU

Standard service – £7.99

 

Call: 01858 681 316

Give us a call

 

Office Hours

Monday-Saturday 8am-5pm.

Email: Info@Mushroom-me.co.uk

Drop us an email